Does HR Need to Look in the Mirror? SHRM Ask An Advisor

I ask the question because HR professionals can typically see what’s not working within companies, but they can’t always see what’s wrong with HR itself. HR professionals can also be guilty of having the same outdated thoughts and behaviors that we accuse employees and managers of having. Do we empathize with employee situations? Are we truly open-minded and do we listen to everyone, not just the people we think need to be heard? When was the last time an employee came to HR and said, ‘I need to talk about an accommodation,’ and you thought to yourself, ‘But they seem fine’? Has an employee come to you with concerns about a ‘superstar performer’ and you let it slide because you didn’t want to rock the boat? If you answered ‘yes’ to any of these questions, then perhaps it’s time for some introspection.

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