Even companies committed to diversity, equity and inclusion may be getting accessibility wrong for people with disabilities. The missing piece? Inclusive language.
In a September 2021 audit, B2B research firm Forrester found that many companies shy away from DEI conversations for fear of “othering” people. While the report mostly talks about front-facing DEI commitments, employers also can apply Forrester’s accessibility tips to internal communications.
While inclusion may always be top of mind, some employers use October, which is National Disability Employment Awareness Month, as a time to recommit to disability-focused DEI initiatives.